These Terms & Conditions govern your access to and use of the r58com platform, including all games, promotions, account functions, and payment services available on r58com.org.
Key Points at a Glance
All r58com users must be 21 years or older and physically located in the Philippines. One account per person. Full identity verification is required before any withdrawal may be processed.
All r58com bonuses are subject to specific wagering requirements outlined in each promotion's individual terms. Bonuses cannot be transferred, exchanged for cash, or claimed by the same player under multiple accounts.
r58com processes deposits and withdrawals through verified Philippine payment channels only. Withdrawal requests are subject to KYC verification. Deposits made via GCash or PayMaya are non-reversible once credited to your r58com wallet.
Fraudulent play, use of automated software or bots, collusion, money laundering, and multi-accounting are strictly prohibited. r58com reserves the right to terminate accounts and withhold funds upon confirmed breach.
r58com enforces a 21+ age policy and provides self-exclusion, deposit limit, and session time tools. All r58com users are encouraged to review our Responsible Gaming page for full details on available player protection tools.
r58com collects and processes personal data in accordance with our Privacy Policy. By creating an r58com account, you consent to the collection and use of your data as described in that policy.
Please read these Terms & Conditions ("Terms") carefully before accessing or using the r58com platform ("r58com," "the Platform," "we," "our," or "us") available at r58com.org. These Terms constitute a legally binding agreement between you ("the User," "you," or "your") and r58com governing your use of the website, games, account facilities, payment services, and all associated content and features.
By creating an account on r58com, depositing funds, or placing any wager on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using r58com and close your account.
Important: r58com is an online gaming platform involving real-money wagering. Gaming involves financial risk. You may lose some or all of the funds you deposit. Please game responsibly. r58com is strictly for players aged 21 years and above only.
These Terms apply to all users of r58com, including registered account holders and visitors who access the Platform without an account. Your continued use of r58com following any modification to these Terms constitutes acceptance of the revised Terms.
r58com reserves the right to amend these Terms at any time. Material changes will be communicated to registered users via the email address or mobile number associated with their r58com account, or through a prominent notice on the Platform homepage. It is your responsibility to review these Terms periodically. The most current version of these Terms is always available at r58com.org/terms-conditions.
These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference and form part of the complete legal framework governing your use of r58com.
To register for and use r58com, you must satisfy all of the following eligibility criteria at all times:
Age Verification: r58com employs strict KYC (Know Your Customer) verification procedures. Any user who provides false information regarding their age or identity will have their account immediately suspended, all pending winnings forfeited, and any remaining balance returned to source subject to verification, net of any applicable charges. r58com may share information with relevant authorities where fraudulent age misrepresentation is identified.
To access real-money gaming services on r58com, you must create a registered account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, Philippine mobile number, and valid government-issued identification. r58com reserves the right to request additional documentation at any stage for identity verification purposes.
Each individual is permitted to hold only one active r58com account at any time. Opening, or attempting to open, more than one account constitutes a material breach of these Terms. r58com will permanently close all duplicate accounts, void all associated bonuses, and may withhold any funds held in duplicate accounts pending investigation.
You are solely responsible for maintaining the confidentiality of your r58com login credentials. You must not share your username or password with any third party. r58com will not be liable for any loss or damage arising from unauthorized access to your account where such access results from your failure to keep your credentials secure. You must notify r58com support immediately if you suspect unauthorized access to your account.
Before processing any withdrawal request, r58com will require full KYC verification. This includes, but is not limited to: a valid government-issued photo ID (e.g., Philippine passport, driver's license, SSS ID, UMID), proof of address not older than three months, and verification of the payment method(s) used for deposits. r58com reserves the right to suspend withdrawals pending KYC completion.
r58com accepts deposits via the following Philippine payment channels: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana. All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited and may result in immediate account suspension.
Deposits are typically credited to your r58com wallet within 30 to 60 seconds of confirmation from the payment provider. r58com is not liable for delays caused by third-party payment processors, banking system outages, or network issues beyond our reasonable control. All deposit amounts are held in Philippine Pesos (PHP) within your r58com wallet.
Minimum deposit amounts vary by payment method and are displayed on the r58com deposit page at time of transaction. r58com reserves the right to amend minimum and maximum deposit limits at any time, with changes effective upon posting to the Platform.
Currency: All transactions on r58com are conducted in Philippine Pesos (PHP / ₱). By depositing, you confirm that you are transacting in your own currency and from your own funds. r58com does not accept cryptocurrency or foreign currency deposits.
Withdrawals may only be processed after your r58com account has been fully verified in accordance with KYC requirements outlined in Section 3.4. Withdrawals will be returned to the same payment method used for the corresponding deposit where technically possible, in compliance with anti-money laundering obligations.
r58com targets the following processing times for withdrawal requests, measured from the moment of approval:
Processing times are targets, not guarantees. r58com is not liable for delays caused by external payment providers or banking system issues.
Minimum and maximum withdrawal amounts are displayed at the time of withdrawal request. r58com reserves the right to conduct additional security checks on withdrawal requests that exceed specified thresholds, which may result in temporary delays pending satisfactory verification.
Where bonus funds have been credited to your r58com account, you may not withdraw bonus funds until all applicable wagering requirements associated with that bonus have been met in full. Real-money and bonus balances are held separately within your r58com wallet. Wagering requirements must be satisfied using real-money stakes unless the bonus terms specify otherwise.
r58com offers various bonuses and promotional offers to registered users. Each bonus is subject to its own specific Terms & Conditions, which are published alongside the promotion on the r58com Platform. In the event of any conflict between these general Terms and the specific bonus terms, the specific bonus terms shall prevail for the matters they address.
Specific wagering requirements, eligible games, minimum odds, expiry periods, and maximum withdrawal amounts from bonus winnings are detailed on each individual promotion page within r58com. Always review the specific bonus terms before claiming any offer.
All games available on r58com are provided by licensed third-party game studios, including but not limited to Pragmatic Play, PG Soft, JILI, and Evolution. Each game is governed by its own rules, which are accessible within the game interface. In the event of a conflict between game rules displayed within the game and any general content on the r58com Platform, the game rules within the game interface shall take precedence.
All slot and RNG-based table games use independently certified Random Number Generator (RNG) technology to ensure random and unpredictable outcomes. r58com does not manipulate game outcomes. Published Return to Player (RTP) percentages reflect the certified theoretical return rates provided by the game studios and are accurate to the best of r58com's knowledge.
In the event of a game malfunction, disconnection, or technical error during an active game round, r58com reserves the right to void the affected bet and return the stake to the player's wallet. Where a malfunction results in an erroneously displayed winning amount, r58com is not obligated to honor the erroneous payout and will inform the affected player of the corrective action taken.
The following conduct is strictly prohibited on r58com and may result in immediate account suspension, permanent ban, forfeiture of all balances, and referral to relevant authorities:
Anti-Money Laundering: r58com is committed to combating money laundering and terrorist financing. All suspicious financial activity on the Platform will be reported to the relevant Philippine authorities in accordance with applicable Anti-Money Laundering Act (AMLA) requirements. r58com cooperates fully with PAGCOR and law enforcement agencies in all AML investigations.
All content on the r58com Platform, including but not limited to the r58com brand name, logo, website design, software, text, graphics, images, audio-visual content, and game interfaces, is the property of r58com or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the r58com Platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, republish, upload, post, transmit, distribute, or modify any content from r58com without express prior written consent from r58com. Unauthorized use of r58com intellectual property will result in immediate account termination and may result in legal action.
To the maximum extent permitted by applicable Philippine law, r58com shall not be liable for:
Nothing in these Terms shall limit r58com's liability for death or personal injury caused by gross negligence, fraud, or any liability that cannot lawfully be excluded or limited under Philippine law.
Gaming Involves Risk: r58com provides gaming services for entertainment. Real-money wagering involves the risk of financial loss. r58com is not responsible for any financial decisions you make while using the Platform. Please set personal limits and game within your means.
r58com is committed to promoting responsible gaming practices across the Philippines. We recognize that for some individuals, gaming can become problematic, and we take our obligations in this area seriously. r58com provides the following responsible gaming tools to all registered users:
For comprehensive information on our responsible gaming framework, including how to access these tools and where to seek professional support, please visit our Responsible Gaming page. r58com strictly enforces a 21+ age policy in compliance with PAGCOR's minimum age guidelines for real-money gaming in the Philippines.
r58com reserves the right to suspend or permanently close any user account at its sole discretion, at any time, for any of the following reasons (non-exhaustive): breach of these Terms; fraudulent, deceptive, or illegal activity; failure to complete KYC verification within the specified timeframe; account inactivity exceeding 12 consecutive months; regulatory requirements; or for the protection of r58com's business interests.
Upon account closure — whether initiated by you or by r58com — any verified real-money balance in your account (net of any bonus funds that have not met wagering requirements) will be returned to you via your registered withdrawal method, subject to any outstanding KYC requirements, pending investigations, or amounts owed to r58com. Bonus balances not meeting wagering requirements will be forfeited upon account closure.
You may close your r58com account at any time by contacting r58com customer support via live chat or the contact details provided on the Platform. Account closure requests will be processed within 5 business days, and your verified remaining balance will be returned to your registered payment method.
r58com may amend these Terms at any time. Non-material changes (such as typographical corrections, clarifications, or updates to contact information) may be made without prior notice. Material changes — those that meaningfully affect your rights or obligations — will be communicated to registered r58com users at least 7 days before the effective date, via the contact information registered to your account or through a Platform notice.
Your continued use of r58com after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using r58com and may request account closure as described in Section 12.3.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines. The parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines for the resolution of any dispute that cannot be resolved through good-faith negotiation.
Before initiating formal legal proceedings, you agree to first contact r58com customer support to attempt to resolve the dispute informally. r58com will make good-faith efforts to resolve all legitimate player disputes within 14 business days of receipt of a formal written complaint submitted through the support channels designated on the Platform.
For any questions, concerns, or formal complaints regarding these Terms & Conditions, or the r58com Platform in general, please contact our support team:
r58com Customer Support
Available 24 hours a day, 7 days a week via live chat on the r58com Platform.
Email (plain text, not a link): [email protected]
Website: r58com.org
For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page for full details on available tools and external support resources.
Our Filipino-speaking support team is available 24/7 to help with any questions about your account, bonuses, or how these Terms apply to you. 21+ only. Play responsibly.